Jackpot City Casino Review 2021
Read our Jackpot City casino review and discover what to expect from this online casino platform which offers Australians a premium casino experience and outstanding features. Starting from the bonus info, game portfolio and payment options, they are all described here, in our Jackpot City review.
Established in 1999, Jackpot City online casino is one of the oldest and most recognizable brands. Yet, despite its old age, adapting to new technology has made it one of the trendiest and up to date names in the iGaming industry. Bayton Ltd, the company behind this innovative website, base their beliefs on smart, efficient programming and an easy to navigate website with crisp graphics. This combination is complimented by a robust catalogue of content, which caters to all sorts of casino players.
launch year: 1996;
licensed by: Malta Gaming Authority (MGA);
compatibility: PC, Android, iOS, and Tablet;
website language: English;
accepts Aussies: Yes.
Well established website.
Powered by Microgaming and Evolution Gaming.
Round the clock customer support services.
Fully optimized for mobile play.
Intuitive and easy to use platform.
Bonuses and promotions
Jackpot City casino online prominently markets its welcome bonus on its homepage and they are allowed to do this as it is one of the brand selling points. Upon signing up and making the initial minimum deposit of $10, you are treated to a $1600 free cash. This is awarded in equal batches of $400 spread over the first four deposits. Additionally, you can benefit from the Bonus Wheel promo, which ensures you get treated to different prizes. The loyalty program allows you to earn different prizes depending on your tier level.
Is Jackpot City a reliable online casino?
Experts agree a brand with a longstanding history like Jackpot City is reliable. Having Microgaming games, frequently updating its website and offering mobile optimized services improves its reliability score significantly.
Two decades of offering casino services online indicates Jackpot City casino is experienced enough to offer not only safe, secure services, but reliable services too.
Jackpot City is powered exclusively by Microgaming. This is one of the leading software providers in the industry. This will ensure players get reliable services.
Over the past two decades, Jackpot City casino has given their website a fresh touch to ensure it adheres to modern standards.
In line with revamping their website, the developers ensure the site is fully optimized for play across all platforms, including all smartphones.
The fact that you can access professional and friendly customer support services 24/7 shows Jackpot City is a reliable online casino.
The brand is committed to promoting responsible gambling. This shows they are reliable as they want to create a conducive gaming environment.
There are a few things you need to note about the Jackpot City casino bonus. As per the terms and conditions written in the casino rules, you need to meet a x70 wagering requirement (WR). We felt this figure is high and unfavourable, especially towards casual players. The good thing, however, is you have up to two months to meet the wagering requirement. Those looking to quickly settle the wagering requirement should play Jackpot City slots, specifically those that don’t have a progressive jackpot or re-spin feature.
Once you’ve created an account, you are eligible to make the all-important first deposit. Since Jackpot City is an international brand, it will only display options available to Australian players. These include MasterCard, VISA, Neteller, Skrill, iDebit, and Interac. What other important information do you need about the banking services? Here’s a summary:
currencies supported: Australian Dollar;
transaction fees: none;
deposit limits: $10-$5000;
withdrawal limits: $20-$10000;
deposit times: instant;
withdrawal times: between six hours to five days.
You have to complete the ‘Know Your Customer’ verification process before cashing out any wins.
Note that the same payment method for making a deposit must be the same method that you will use to cash out your winnings. In the event that it is not possible, you’ll be provided with the best available methods for you to pick from. Since the casino puts your safety and security above every other aspect, you may be randomly asked to provide a copy of your government issued ID and utility bill before the winnings are paid out ‘Know Your Customer (’KYC) verification process). If it happens, comply so that your wins are processed fast.
Support at Jackpot city casino
If you come across any issue, or would like to get some clarification, you can always visit the Jackpot City FAQ page where you’ll get all the answers you need. The FAQ section is located under the ‘About Us’ column. If you have a pressing issue, click on the ‘Live Chat’ button and a support agent will attend to you within a matter of seconds. You’ll appreciate how a knowledgeable, friendly and professional team is.
Jackpot City online casino also has an email support channel. We advise you to use this option if you have to attach any documents to your query. The typical response time for this is 24 hours.
Jackpot City casino games
The overall design and user experience of the platform puts Jackpot City casino in a different league. And when you throw in a nifty selection of about 500 games from Microgaming, Jackpot City becomes the complete package any player would ask for. As a Microgaming powered casino, expect several of Jackpot City online pokies with different themes, characters, paylines and in-game features. Amongst the pokies selection, you can also find exciting jackpot slots including the popular Mega Moolah Jackpot. Table games and other games are also well represented and come in different formats.
House Edge – A mathematical advantage which a casino has on the games. You can lower it by playing games with less odds.
There’s also a live casino portal, which is powered by Evolution Gaming. Being the leader in live casino production, you’ll be sure that you are getting nothing but the best. Once you are in the live casino lobby, you’ll be spoilt for choice on which game to pick. All the classics are well represented, so you can choose lightning roulette, immersive roulette or auto roulette, speed baccarat, blackjack party and many others. These games can only be played for real money mode, but at very pocket friendly bet sizes.
Jackpot City mobile casino
While writing this Jackpot City review, we scoured the internet trying to find what players think about the mobile version of the site. As expected, many agree the design, layout and functionality is exceedingly simplistic. This means you can quickly scroll through the Jackpot City online pokies game portfolio, find a game and get into action right away. The load times for these games are fast, the graphics in true HD and the overall experience smooth. The mobile platform can be accessed in both download and no download formats.
Comp points — The points you earn as you play real money games at the online casino.
So, in conclusion of our Jackpot City casino review, we have to say that the brand offers a player centric experience. This comes in the form of an easy to use and navigate website, complete with several hundred games that are entertaining to play. We must also commend the website for their hefty welcome bonus, though the wagering requirements are somewhat high for the average casual player to meet. Nonetheless, for such an old brand, they are definitely doing everything right to attract the modern day casino player.
How to play at Jackpot City casino on mobile?
Any device supporting a browser and connects to the internet can be used to play at the Jackpot City mobile casino. Here’s how to start playing the games.
You cannot enjoy the services of Jackpot City if you don’t have an account. Create one by clicking on the ‘Sign Up’ button.
Follow the onscreen instructions provided. Confirm you want to create an account. Log into your email and click on the email confirmation link.
Now, using your devices browser, log into your account and start playing Jackpot City mobile casino games!
1) Does Jackpot City Casino offer live casino games?
Yes, there are live casino games powered by industry leader, Evolution Gaming. Play popular titles such as Dream Catcher, Lightning Roulette, and many others. The games can be played on both PC and at Jackpot City mobile casino platform.
2) What jackpot games can I play at Jackpot City Casino?
By virtue of being a Microgaming powered casino, Jackpot City online casino is able to host popular multi-million jackpot games such as Mega Moolah, Tunzamunni, Treasure Nile, and others. These games can be played by anyone, and they offer each player equal winning opportunities.
3) Do I qualify to join the VIP club at Jackpot City casino online?
Yes, as long as you qualify to sign up at the site, you are eligible to participate in the VIP club. Dubbed as the ‘loyalty program’, every player who signs up at the casino is enrolled to the lowest ranked tier. Each time you spend cash playing real money games, you will earn more points, which eventually elate you to the higher tiers.
4) How many games are offered at the casino?
Since the brand is powered by only one software provider, you can expect a little over 400 casino games. Jackpot City pokies dominate the list of games, followed by table games, video poker games and finally bingo games. There are also keno games for players who fancy something different.
5) Are the games offered at Jackpot City casino fair?
The brand has an eCommerce Online Gaming Regulation and Assurance (eCOGRA) seal of approval and licensed by the Malta Gaming Authority. These two certifications are enough to give players the assurance that all the games, including Jackpot City online pokies, are 100% fair and random. Plus, the site is powered by Microgaming, one of the three leaders in the online casino industry. What other proof would one want?!
Finally, one of the Australian friendly casinos offering popular jackpot slots! I’ve always wanted to play Mega Moolah, Mega Fortune Dreams and other popular progressive jackpot games, but most Aussie casinos don’t offer them. I was happy when I discovered this site.
I play at this casino mostly because of how timely they process their transactions. Withdrawals are usually processed in under 5 hours after making a request. No waiting time, and zero fees are imposed on the transactions.
This casino is a brand you’d want to visit if you are looking for a cutting edge experience. I especially like their newly updated website. Very fluid, easy to navigate and responsive across devices.
Very helpful customer support team! I like the fact that they are readily available and can be contacted through multiple channels. I also like their live casino dealers, very professional, friendly and beautiful.
This is my seventh year playing at this platform and I can say they are by far the best Australian friendly casino site. Fast payments, very good promos – especially for the higher ranking VIP players – and very professional in delivering services.